What characteristic(s) about Michael set him apart?
The Treasury project was extremely complex for several reasons. First, because it involved connecting Treasury's Pay.gov functionality through a remote and secure facility to various databases, it was technically quite complex. Second, because it was managed by the Federal Reserve Bank of Cleveland (among others) for Treasury, Michael's job involved supporting and coordinating personnel at Treasury, FRB Cleveland, the secure facilty, various commercial database providers, and at RAF. His abilty to coordinate this collection of ever-changing players and help create a successful project was exemplary.
Were there any particular activities or tasks where Michael excelled?
Coordinating the various stakeholders on the project, most importantly the often-changing bank and Treasury personnel involved in the project.